Refund And Cancellation

Refund And Cancellation

Refund And Cancellation

Refund & Cancellation Policy for SS FASHIONS HUB

 

Cancellation & Refund Policy:

·         SS FASHIONS HUB believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

·         Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

·         SS FASHIONS HUB does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

·         In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 30 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 30 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

·         In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the SS FASHIONS HUB, it’ll take 16-30 Days days for the refund to be processed to the end customer.

 

Return & Refund Policy

Return & Refund Policy

Refund

Product must be returned to us within 1 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

Refund

Once the Product is received to the company successfully, SS FASHIONS HUB will instantly initiate the refund to your source account or chosen method of refund.

Refund and Cancellation for Service Provider Company

Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.

How to Initiate a Return for a Damaged Item

1.       Email us at ssfarmsandtraders@gmail.com with your order details and proof of damage (unboxing video).

2.       Our team will review your request and confirm if the return is eligible.

3.       If approved, we will provide instructions on how to return the product.

4.       Once received and inspected, we will process a refund or send a replacement, as per your preference.

Refund Process

·         Once your return is approved and received, refunds will be processed within [7 - 15] business days to the original payment method.

·         Refund timelines depend on the bank or payment provider.

4. Contact Us

For any shipping, return, or refund-related queries, reach out to us: 

📧 Email: contact: ssfarmsandtraders@gmail.com
 📞 Phone: +91- 7550222900

 

Terms & Conditions

Terms & Conditions

Terms and Conditions for SS FASHIONS HUB

 

Introduction

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between SS FASHIONS HUB, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).

·         By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates

·         The use of this website or availing of our Services is subject to the following terms of use:

·         To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.

·         Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·         Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.

·         The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.

·         You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.

·         You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.

·         • You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

·         You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.

·         You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.

·         You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.

·         Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event

·         These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.

·         All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Thenii, Tamil Nadu

·         All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

 

Return & Exchange policy

Return & Exchange policy

Return & Exchange policy

Return & Exchange policy

1. General Refund Policy

Thank you for your business. We want you to be completely satisfied with your purchase. If you are not, we are here to help.

This Refund Policy governs refunds and returns for payments made through our online portal for our products.

2. Eligibility for Refunds

You are eligible for a full refund under the following conditions:

·         Failed or Duplicate Transactions: If a transaction is processed but you receive an error message, or if you are charged for the same transaction more than once, you are entitled to a full refund of the incorrect charge(s).

3. How to Request a Refund

To request a refund only for damaged goods with proof, you must contact us within  10 days of your transaction date. To initiate the refund process, please provide us with the following information:

·         Your full name

·         Email address associated with the transaction

·         Transaction ID or Order Number

·         A clear explanation of why you are requesting a refund

You can contact our support team at ssfarmsandtraders@gmail.com or through our online contact form at ssfarmsandtraders@gmail.com/ContactUs.

4. Refund Processing

Once we receive your refund request, we will review it and notify you of the status.

·         If your request is approved, your refund will be processed immediately.

·         The refund will be issued to the original method of payment (e.g., the credit card or bank account used for the purchase).

·         Please allow for 5-10 business days for the refund to appear on your bank or credit card statement. This timeline is subject to your bank's or credit card issuer's processing times.

5. Changes to this Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page. By continuing to use our payment portal, you agree to the terms of the updated policy.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

·         SS FASHIONS HUB

·         13/3/61, Periya palli St, Uthamapalayam, Theni D.T.-625533

·         ssfarmsandtraders@gmail.com

·         (+91) 7550222900